Relationship between you and Cronovo.


By using Cronovo digital health Products and Services, including the Websites, the Applications, the Products, the Product Software, the Web hosting services, the API or any other services provided by Cronovo (hereinafter the “Products and Services”) you expressly confirm your agreement to the following Cronovo Services Terms and Conditions for Cronovo digital health Products and Services (“Cronovo Services Terms and Conditions”). Cronovo Services Terms and Conditions are binding and form a contract between you and Cronovo. Cronovo shall include all Cronovo affiliates as described in each of the following documents. (hereinafter “Cronovo” or “We”). Any reference to a particular affiliate of Cronovo shall be enforceable for the specific condition into which such affiliate is your contractual partner. These Cronovo Services Terms and Conditions supersede any other document of the Cronovo Services Terms and Conditions concerning its purpose. The Cronovo Services Terms and Conditions are composed of:


Our Cronovo digital health Products, as detailed in the user guide for digital health Products (the “Product”) must be used in accordance with the user guide attached to each Product. As a user of the Products and Services, You, acknowledge and guarantee:



  • That You have obtained and read a copy of the Cronovo Services Terms and Conditions; and,
  • To be in possession of the Cronovo Services Terms and Conditions on a durable media for example by printing them out. Durable media means any instrument which enables you to store information addressed personally to you in a way accessible for future reference for a period of time adequate for the purposes of the information and which allows the unchanged reproduction of the information stored; and,
  • To be of age required or otherwise authorized under the law of your country of residence to commit yourself into the Cronovo Services Terms and Conditions.

Any objection or contestation to these Cronovo Services Terms and Conditions will be interpreted as a refusal to agree to these Cronovo Services Terms and Conditions. IF YOU WERE TO DISAGREE WITH THESE Cronovo SERVICES TERMS AND CONDITIONS YOU ARE NOT PERMITTED TO USE ANY Cronovo PRODUCTS OR SERVICES.


Modification of the Cronovo Services Terms and Conditions


It is understood and agreed between the parties that Cronovo keeps the right, in any case, to modify all or part of the Cronovo Services Terms and Conditions, to reflect changes to the law or any applicable regulation, changes to our Products and Services or any event which is deemed sufficient by Cronovo to command such revisions. Any new version of the Cronovo Services Terms and Conditions will not apply retroactively but replaces and supersedes the previous version of the Cronovo Services Terms and Conditions.


We advise you to frequently consult the Cronovo Services Terms and Conditions and to save each version on durable media.


General provisions


Force Majeure


Any event that is deemed at once unforeseeable, insurmountable and external and thereby prevents us from fulfilling our obligations under these Cronovo Services Terms and Conditions is considered an event of Force Majeure (“Force Majeure Event”). The following events are especially considered as examples of Force Majeure Events: strikes, flood, fire, lock-outs, disruption and distractions in transport services, supply difficulties in raw material or energy, any communication interference resulting in any difficulty to fulfil any order or performance of any act required by the Cronovo Services Terms and Conditions shall be suspended for the duration of the Force Majeure Event. The performance of such act shall be immediately continued once the cause of the Force Majeure Event ceases.


Entire Agreement


This version of the Cronovo Services Terms and Conditions constitutes the entire agreement between you and us and cancels, excludes and replaces any previous conditions in its subject matter. You acknowledge that other documents of the Cronovo Services Terms and Conditions. you are subject to these Cronovo Services Terms and Conditions.


Severability


If any provision of the Cronovo Services Terms and Conditions is held invalid or unenforceable by a court of competent jurisdiction, the invalid or unenforceable part or provision will be deemed as unwritten.


Waiver


Any failure to exercise or delay in exercising any right, power or privilege under the Cronovo Services Terms and Conditions shall not operate as a waiver; nor shall any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof.


Evidence – Electronic communication


Any notification and communication between Cronovo and you can be realised by any electronic means of communication such as emails. You hereby grant us your express consent for sending you by electronic means of communication any notification through your Cronovo account.


Governing law – Dispute resolution


In the event of any controversy or dispute between Cronovo and You arising out of or in connection with your use of any Products and Services provided by Cronovo, the parties shall attempt, promptly, in good faith and before any judicial action, to resolve the dispute amicably through alternative dispute resolution. These Cronovo Terms and Conditions are governed by United Kingdom law. In the event that litigation arises out of or in connection with your use of any Products and Services provided by Cronovo, the Parties undertake to seek an amicable solution before any legal action. In case of dispute, only the United Kingdom courts will be competent. If despite all our efforts to meet your expectations you do not get satisfaction after our customer service, you can make free use of a consumer mediator. Alternative Dispute Resolution for Consumers Center, Retail ADR will help you in your efforts if you contact them: (i) via their online form (https://www.retailadr.org.uk/contact/), (ii) by email at [email protected] or (iii) by ordinary mail or recommended to the Retail ADR, 12 Walker Ave, Stratford Office Village, Wolverton Mill, Milton Keynes, MK12 5TW, United Kingdom.The Parties may agree to resolve their dispute through the online dispute resolution platform provided by the European. You can access to the platform here: ec.europa.eu/consumers/odr


Reference: services-terms-and-conditions/20200309


Updated on 09 Mar 2020.


Versions: 09 Mar 2020 , 12 Sep 2018 , 20 Jun 2017 .