In order to easily identify the personal data used in the different cases, each type of data is illustrated by a pictogram.
Depending on the Product used, the way you use it or the way you acquired it, some of the data below will be collected by Cronovo:
Identity data means data which can directly identify you, such as your email address, birth date, usernames, names and surnames, phone number, delivery address.
Activity data vary depending on the Products used. They correspond to the measure of your physical activities, such as number of steps, distance travelled, number of swimming strokes, number of calories burned, type of activity, level of activity, and sport session time.
Physiological or health data means data which correspond to a measurement of your physical features and your body activity. Depending on the Products used, it includes your weight, muscle, fat, water percentage, heart rate, blood pressure, electrocardiogram, heart sound, temperature, sleep cycles, snoring episodes.
Environmental data correspond to your environment or surroundings such as noise level, light level, temperature level, CO2 concentration, IP address and geo-location.
Technical data necessary for the use of the Products and Services, such as Wi-Fi network, technical logs, date of Product activation, battery measurement, manufacturing ID, debug technical information, and website cookies. Your bank details are processed when you purchase Products on our website. They are solely used for audit purposes and are not stored.
When you create a Cronovo account, you provide certain personal data. Your Cronovo account is the core component of Products and Services, it allows you to access and control your personal data.
When you use our applications, some personal data is registered on your Cronovo account. This is the case when you set an alarm, share information, measure steps, fill in a field in the Application, install and synchronize your Product and Application, and when you activate certain optional features such as geolocation in the settings of your phone. All your personal data collected when using our applications are stored under your Cronovo account.
When you use our Products and Services, your personal data is collected to help you monitor your health. Each Product requires collection and processing of specific personal data. For example, our scales collect your weight or fat mass whereas our blood pressure monitors do not collect this type of data. You can consult the user guide for each Product, containing all information specific to the personal data processed by the Product, in particular the way it is configured. You can find more information on data collection and processing by your Product in Cronovo Privacy User Guide.
When you choose to share your Cronovo data with other applications, we exchange data with partners via API (Application Programming Interface). You may discontinue this connection at any time by logging in and managing the sharing preferences under your Cronovo account.
When you contact our customer support, some of your personal data under your Cronovo account are temporarily available to our teams until the problem is solved.
The data collected through the Products and Services of Cronovo is processed by Cronovo for the following specific purposes. Different purposes may apply simultaneously.
All Products manufactured by Cronovo are connected objects that require the use of an iOS or Android device. The creation of a Cronovo account via a device is therefore a prerequisite for the installation of our Products. Our Products work via a wireless connection (Wifi, Bluetooth, 3G/4G), allowing the configuration of the Product as well as the transmission and synchronization of the data collected with your Cronovo account. Some features are only accessible through the connection between your Product and the application. The personal data collected by the Products is stored and transmitted to our servers on your Cronovo account when you synchronize your Product with our mobile application, or when you connect your Product to your Wifi network. This synchronization on our servers located in United Kingdom is necessary in order to allow:
For more information on how each of our Products works, we invite you to consult the corresponding user guide by contacting us.
We make every effort to ensure the security of your personal data.
Modification of the present Policy. . Cronovo may modify the present Policy with or without previous notice, block the access to the website, or change its access conditions. However, if the present Policy had to be largely modified, Cronovo would publish a notice on this page and its header to inform web users for a period of 30 days. We recommend you to frequently visit the present Policy in order to ensure that you are aware of any modification.
In order for you to use our Products and Services, your data is stored until you request its deletion. If you wish to delete your data and your account, please refer to our dedicated page. In the event of a deletion request, all your data will be permanently deleted within 30 days of your request. However, if you have deleted your Cronovo account and wish to use our Products and Services again, simply create a new account.
Updated on 15 Oct 2019.
Versions: 15 Oct 2019 , 06 Mar 2019 , 18 Sep 2018 , 20 Jun 2017 .